Certify needs to provide a clear distinction between actions that occur on application and actions that occur on a firm’s participation within a program. Because of the way Certify was constructed, the program actions were placed within an application. This is not a logical placement because program actions can take place outside of an application process.
"Program actions" is the broad term to describe what has been sometimes referred to as certificate actions. In the user interface, we should use specific references to the program